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Certified Phlebotomy Technician
PURPOSE
This credential is designed to document the knowledge base for phlebotomists who work in a variety of settings, including those who are a part of the laboratory team, paramedics, and point-of-care healthcare workers. 

AUDIENCE
This credential is appropriate the healthcare workers who assist in patient care by taking blood, urine, and other body fluid samples so that they can be analyzed by a medical lab to assist the physician or other provider in clinical decision making for diagnosis, treatment, and monitoring of health parameters. Phlebotomists work in hospital labs and those of other residential facilities (long-term care facilities, specialty hospitals, urgent care facilities, psychiatric facilities) in ambulatory and outpatient settings (physician offices, clinics, home health care agencies, hospice agencies, prison health clinics, school-based clinics, dialysis centers, screening centers, durable medical equipment suppliers, HMOs, community health centers, specialty practices, rehabilitation settings, sports medicine settings, drug testing centers), and in mobile settings (mobile vans for blood donations, mammography, workplace testing, forensic toxicology labs, etc.) 

JOB/CAREER REQUIREMENTS
Areas of assessment include the phlebotomist’s role and profession, infection control and safety, quality assurance, anatomy and physiology, medical terminology, phlebotomy equipment and procedures, point-of-care testing, and special populations and procedures. This credential documents development of skills for healthcare professionals who collect blood, urine, fecal specimens, seminal fluid, sputum, and other body specimens. They collect, label, package, transport, use lab equipment to test, enter data into computers, report on, and store body fluid specimen. Phlebotomists are employed in general medical and surgical hospitals, specialty hospitals, medical and diagnostic laboratories, ambulatory health care services, physicians offices, insurance carriers, state government offices, home health care services, blood donation facilities, and other facilities.

PHLEBOTOMY TECHNICIAN WORKPLACE TASKS: 
  • Identify patients correctly 
  • Verify orders  
  • Talk with patients and donors so they are less nervous about having their blood drawn  
  • Assess the patient prior to collection to ensure there are no contraindications to performing the procedures  
  • Prepare the patient appropriately for each procedure and inform the patient of the procedure  
  • Perform the procedure properly using the correct equipment and supplies  
  • Label specimen containers properly 
  • Assess the patient after the procedure  
  • Perform quality control functions 
  • Enter patient information into a database 
  • Transport specimens correctly and in a timely manner  
  • Prepare/process the samples for testing/analysis 
  • Assist in laboratory testing procedures  
  • Assemble and maintain medical instruments used in procedures  
  • Wash glassware and clean equipment and facilities  
  • Print/collate/distribute laboratory requisitions and reports 
  • Answer phones 
  • Practice customer service

EXAM STRUCTURE OVERVIEW

Number of Questions in Exam: 60
Total Time: 60 minutes
Overall Passing Score: 70%
(All sections require an individual passing score of 70%)
Certified Phlebotomy Technician
This credential is designed to document the knowledge base for phlebotomists who work in a variety of settings, including those who are a part of the laboratory team, paramedics, and point-of-care healthcare workers. Areas of assessment include the phlebotomist’s role and profession, infection control and safety, quality assurance, anatomy and physiology, medical terminology, phlebotomy equipment and procedures, point-of-care testing, and special populations and procedures. This credential documents development of skills for healthcare professionals who collect blood, urine, fecal specimens, seminal fluid, sputum, and other body specimens. They collect, label, package, transport, use lab equipment to test, enter data into computers, report on, and store body fluid specimen. Phlebotomists are employed in general medical and surgical hospitals, specialty hospitals, medical and diagnostic laboratories, ambulatory health care services, physicians offices, insurance carriers, state government offices, home health care services, blood donation facilities, and other facilities. This credential is appropriate the healthcare workers who assist in patient care by taking blood, urine, and other body fluid samples so that they can be analyzed by a medical lab to assist the physician or other provider in clinical decision making for diagnosis, treatment, and monitoring of health parameters. Phlebotomists work in hospital labs and those of other residential facilities (long-term care facilities, specialty hospitals, urgent care facilities, psychiatric facilities) in ambulatory and outpatient settings (physician offices, clinics, home health care agencies, hospice agencies, prison health clinics, school-based clinics, dialysis centers, screening centers, durable medical equipment suppliers, HMOs, community health centers, specialty practices, rehabilitation settings, sports medicine settings, drug testing centers), and in mobile settings (mobile vans for blood donations, mammography, workplace testing, forensic toxicology labs, etc.) In addition, various healthcare w Workplace Tasks for this area include the following: ? Identify patients correctly ? Verify orders ? Talk with patients and donors so they are less nervous about having their blood drawn ? Assess the patient prior to collection to ensure there are no contraindications to performing the procedures ? Prepare the patient appropriately for each procedure and inform the patient of the procedure ? Perform the procedure properly using the correct equipment and supplies ? Label specimen containers properly ? Assess the patient after the procedure ? Perform quality control functions ? Enter patient information into a database ? Transport specimens correctly and in a timely manner ? Prepare/process the samples for testing/analysis ? Assist in laboratory testing procedures ? Assemble and maintain medical instruments used in procedures ? Wash glassware and clean equipment and facilities ? Print/collate/distribute laboratory requisitions and reports ? Answer phones ? Practice customer service
Certified Phlebotomy Technician
This credential is designed to document the knowledge base for phlebotomists who work in a variety of settings, including those who are a part of the laboratory team, paramedics, and point-of-care healthcare workers. Areas of assessment include the phlebotomist’s role and profession, infection control and safety, quality assurance, anatomy and physiology, medical terminology, phlebotomy equipment and procedures, point-of-care testing, and special populations and procedures. This credential documents development of skills for healthcare professionals who collect blood, urine, fecal specimens, seminal fluid, sputum, and other body specimens. They collect, label, package, transport, use lab equipment to test, enter data into computers, report on, and store body fluid specimen. Phlebotomists are employed in general medical and surgical hospitals, specialty hospitals, medical and diagnostic laboratories, ambulatory health care services, physicians offices, insurance carriers, state government offices, home health care services, blood donation facilities, and other facilities. This credential is appropriate the healthcare workers who assist in patient care by taking blood, urine, and other body fluid samples so that they can be analyzed by a medical lab to assist the physician or other provider in clinical decision making for diagnosis, treatment, and monitoring of health parameters. Phlebotomists work in hospital labs and those of other residential facilities (long-term care facilities, specialty hospitals, urgent care facilities, psychiatric facilities) in ambulatory and outpatient settings (physician offices, clinics, home health care agencies, hospice agencies, prison health clinics, school-based clinics, dialysis centers, screening centers, durable medical equipment suppliers, HMOs, community health centers, specialty practices, rehabilitation settings, sports medicine settings, drug testing centers), and in mobile settings (mobile vans for blood donations, mammography, workplace testing, forensic toxicology labs, etc.) In addition, various healthcare w Workplace Tasks for this area include the following: ? Identify patients correctly ? Verify orders ? Talk with patients and donors so they are less nervous about having their blood drawn ? Assess the patient prior to collection to ensure there are no contraindications to performing the procedures ? Prepare the patient appropriately for each procedure and inform the patient of the procedure ? Perform the procedure properly using the correct equipment and supplies ? Label specimen containers properly ? Assess the patient after the procedure ? Perform quality control functions ? Enter patient information into a database ? Transport specimens correctly and in a timely manner ? Prepare/process the samples for testing/analysis ? Assist in laboratory testing procedures ? Assemble and maintain medical instruments used in procedures ? Wash glassware and clean equipment and facilities ? Print/collate/distribute laboratory requisitions and reports ? Answer phones ? Practice customer service
EKG Technician & Phlebotomy Technician

The phlebotomist is a vital member of the clinical laboratory team, whose main function is to obtain patient’s blood specimens by venipuncture and micro-collection for testing purposes. Phlebotomists are employed throughout the healthcare system including in hospitals, neighborhood health centers, medical group practices, HMO’s, public health facilities, veteran hospitals, insurance carriers, and in other healthcare settings.

This program prepares learners to collect blood specimens from clients for the purpose of laboratory analysis. Learners will become familiar with all aspects of blood collection and will review the skills needed to perform venipunctures safely.Combined with EKG, the course further coverstopics and processes critical to conducting and interpreting electrocardiograms (EKGs). To begin, learners will review the anatomy and physiology of the heart. From there, learners will go on to explore the technology used such as the EKG machine. Next, participants will learn how to interpret a rhythm strip. And finally, learners will discover the details of a myocardial infarction. Successful completion of this program will help prepare learners to perform the role of EKG technician.

 

Program Objectives

After completing this program, learners will be able to:

  • Explain the steps in selected specimen collection procedures performed by the phlebotomy technician
  • Explain the safety procedures in the healthcare setting and specifically in performing specimen collection procedures
  • Identify specific supplies and equipment used in selected specimen collection procedures
  • Explain precautions and guidelines when collecting specimens in special populations such as pediatrics and geriatrics
  • Define quality of care and explain the impact on patient medical care when quality and safety are compromised in phlebotomy procedures
  • Describe the anatomy, physiology, pathophysiology, and medical terminology associated with phlebotomy
  • Describe the requirements of the successful phlebotomy career including desired character traits, training and education, roles and responsibilities
  • Explain how phlebotomists communicate with others in the healthcare setting verbally, nonverbally, within the health record, and using computer systems
  • Identify common legal issues, ethical issues, and regulatory issues commonly impacting the phlebotomist
  • Apply the basic electrophysiologic principles of cardiac conduction to the anatomy and physiology of the body
  • Identify proper placement of leads to ensure an accurate and consistent EKG reading
  • Evaluate various EKG rhythm strips following established normal criteria for each of the wave forms and intervals
  • Analyze a variety of EKG rhythm strips, identifying rate, rhythm and intervals
  • Analyze a variety of EKG rhythm strips for common dysrhythmias
  • Apply an understanding of the technical aspects of the EKG machine to the correct use of the machine and interpretation of artifacts
  • Describe the functions, associated terminology, types, and rhythm strips of pacemakers
  • Describe diagnostic electrocardiography in terms of goals, types, procedures, indications, and contraindications
  • Explain how to interpret a 12-lead EKG strip
  • Explain myocardial infarction in terms of physiology, symptoms, and EKG interpretation
  • Describe common cardiac medications

Certification Opportunities

After completing this program, learners will have the opportunity to take the leading national/industry-recognized certification exam(s) essential to entry-level employment in this fast-growing field.

 National Workforce Career Association (NWCA) Certified Phlebotomy Technician (CPT)
 National Workforce Career Association (NWCA) Certified EKG Technician (CEKG)


 

 

 

Optional Volunteer Externship Opportunity

Learners who complete this program are eligible to participate in an optional volunteer externship opportunity with a local company/agency/organization whose work aligns with this area of study in order to gain valuable hands-on experience.  As learners progress through their eLearning program, an Externship Coordinator will reach out to coordinate placement.

Note: Additional documentation including health records, immunizations, drug-screening, criminal background checks, etc. may be required by the externship facility.

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